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Improving Content, Increasing Participation: A NARA Usability Case Study
Over the years, the staff intranet at the National Archives and Records Administration (NARA) had become increasingly difficult to use. Old, irrelevant content routinely bubbled to the top of search...
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Secrets to a Dynamite Public Sector Analytics Program
Uncovering meaningful analytics from months or years of Web metrics is daunting, at best. So how do you make great Web improvements using metrics? Whether you’re just getting started in Web analytics...
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Open and Structured Content Models Workshop Recap
People consume government information in a variety of ways: through agency websites, of course, but increasingly through social media, search engines, and mobile apps, whether developed by agencies or...
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Structured Content in Government: How HHS and NCI Are Getting Started
hoodesigns/iStock/Thinkstock Metadata, tagging, content modeling … they’re not identical concepts, but they’re driven by the same basic principle: when you structure your digital information, it can be...
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